Privacy policy

Last updated: February 5, 2026

Studio Olea operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Studio Olea is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you. We may collect or process the following categories of personal information, including inferences drawn from this personal information, depending on how you interact with the Services, where you live, and as permitted or required by applicable law:

  • Contact details including your name, address, billing address, and email address.

  • Financial information including payment confirmation and other payment details. Please note that all payments are processed securely via our payment processors (such as Shopify Payments, Stripe, or PayPal); we do not store your full credit card information.

  • Transaction information including the items you view, put in your cart, or purchase, and your past transactions.

  • Communications with us including the information you include in communications with us, for example, when sending a customer support inquiry.

  • Device information including information about your device, browser, or network connection, your IP address, and other unique identifiers.

  • Usage information including information regarding your interaction with the Services, including how and when you interact with or navigate the Services.

Personal Information Sources We may collect personal information from the following sources:

  • Directly from you including when you visit or use the Services, communicate with us, or otherwise provide us with your personal information;

  • Automatically through the Services including from your device when you use our products or services or visit our websites, and through the use of cookies and similar technologies;

  • From our service providers including Shopify and our digital delivery partner, Pendora, when they collect or process your personal information on our behalf to fulfill your digital order.

How We Use Your Personal Information Depending on how you interact with us or which of the Services you use, we may use personal information for the following purposes:

  • Provide, Tailor, and Improve the Services. We use your personal information to perform our contract with you, to process your payments, to fulfill your orders, and to provide you with your digital downloads via Pendora.

  • Marketing and Advertising. We use your personal information for marketing purposes, such as to send promotional communications by email if you have opted in to receive them.

  • Security and Fraud Prevention. To provide a secure payment and shopping experience and protect our services.

  • Communicating with You. To provide you with customer support and maintain our business relationship.

  • Legal Reasons. To comply with applicable law, including Belgian tax and accounting obligations.

How We Disclose Personal Information In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances may include:

 

  • With Shopify, vendors and other third parties who perform services on our behalf (e.g. IT management, payment processing, data analytics, and digital fulfillment via Pendora).

     

  • To comply with any applicable legal obligations or to protect or defend the Services and our rights.

Relationship with Shopify The Services are hosted by Shopify. Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. To learn more about how Shopify uses your personal information and any rights you may have, you can visit the Shopify Consumer Privacy Policy.

Third Party Websites and Links The Services may provide links to websites operated by third parties. We are not responsible for the privacy or security of such sites.

Children's Data The Services are not intended to be used by children, and we do not knowingly collect any personal information about children.

Security and Retention of Your Information No security measures are perfect. We retain your personal information as long as needed to maintain your account, provide Services, comply with legal obligations, or resolve disputes.

Your Rights and Choices If you reside in the European Economic Area (EEA), you have the right to access, correct, or delete the personal information we hold about you. You also have the right to object to or restrict certain processing, and where we rely on consent, you have the right to withdraw that consent at any time. To exercise these rights, please contact us at the email address provided below.

Complaints If you have complaints about how we process your personal information, please contact us. You also have the right to lodge a complaint with your local data protection authority (in Belgium: the Gegevensbeschermingsautoriteit).

International Transfers If we transfer your personal information out of the European Economic Area, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.

Changes to This Privacy Policy We may update this Privacy Policy from time to time. We will post the revised version on this website and update the "Last updated" date.

Contact Should you have any questions about our privacy practices or this Privacy Policy, please email us at info@studioolea.co or contact us at:

Studio Olea Markt 15, 2590 Berlaar Belgium
Bijzondere vrijstellingsregeling kleine ondernemingen.

For the purpose of applicable data protection laws, we are the data controller of your personal information.